Please allow us to process your order within 1-3 days after the transaction.
Orders could be delivered to most locations within 5-10 days working after the parcels left our warehouse. Please kindly note your package will be shipped from one of our warehouses located in India.
Please provides us with a valid address that you can assure us to receive the package since some countries have been embargoed due to the COVID-19 outbreak.
Our courier partners are DHL for international shipments and Bluedart for local and national shipments.
Your order will be delivered by couriers who will attempt to deliver the goods to you. Your signature will be required upon delivery. If you or someone on your behalf is not able to sign for the delivery, the carrier will leave a notice card to arrange a re-delivery at a suitable time.
How to track my order?
You may track your order by using the tracking number provided in your shipping confirmation email.
- You will receive an email from us about your purchase when the shipment is arranged.
- Open the email, and click the button to View your order.
- There is a tracking number with the logistics company’s name
- Click on the link and you will be able to track the package.
Sometimes, the tracking page doesn’t recognize your number. If this is the case, please go to the shipping company’s website and enter the tracking number yourself.
Can I change my shipping address after the order has been placed?
If your order has not yet been dispatched, please email us at email@example.com immediately with your order number and the new address.
It may not always be possible, however, we’ll try our best to update your shipping address.
For customers who would like to cancel the orders, the shipping fee will not be able to return and we will need to charge you an additional service fee.
During this period of time, we will not be able to compensate for any delay caused by COVID-19.
We offer free standard shipping for orders over US $100.00.
Please note that the delivery time depends on your local post service and there’s no guarantee that the parcel will arrive within the defined time. Transit times vary based on the delivery location, inspection, and other factors.
Thank you for your patience and understanding.
Please don’t worry, we will make sure you will get the package.
Please check our Return Policy for queries related to it.